calling a department store

Everyone has called a department store to ask if his or her precious item is available. I called a store last week to ask about the availability of a certain type of water pik, and was astounded when the salesman picked up the phone and said: "Thank you for calling Albert's where everything is twenty percent off and so get there by Friday before the sale ends. How can I help you?" I was speechless after I listened to the salesman's response to my hello. I wondered why he decided to pick up the phone at all.

My item was out of stock and would have to be shipped from a store in southern Uruguay. The estimated arrival was 2 months.